UofG OpenEd Documentation & Support

Instructors: CourseLink Tools

The information on this page is intended for instructors using a CourseLink course site.

Zoom Transfer Tool

Introduction

OpenEd has developed a Zoom recording transfer tool to assist you with managing and transferring cloud recordings between your UofG Zoom Pro account and your UofG OneDrive account. The OpenEd Zoom cloud recording storage space is not unlimited, and we must regularly delete old recordings to allow for future recordings. The Zoom Transfer Tool makes the process of copying your Zoom cloud recordings to OneDrive simple and offers the option to automate the process for all future Zoom cloud recordings.

 

Signing In (SSO)

Please sign in via https://apps1.opened.uoguelph.ca/zoomtransfer/ with the UofG central account that matches the Zoom email account.

Note: You may have to end your existing SSO session and log in with the correct central account if you have multiple accounts.

 

Authorizing

The Zoom Transfer Tool allows users to transfer copies of all their recordings, transcripts, and chat files from the Zoom Cloud to their personal University of Guelph OneDrive account. Files are placed within a subfolder titled “Zoom Transfers” and organized by Topic Name, Meeting ID, and Date. Once recordings are transferred, users can access and share files as they would any other files in OneDrive.

Transfer requests are processed within 24 hours and an email confirmation is sent on completion. Cloud recordings are not removed as part of the transfer.

To use the Zoom Transfer Tool to copy recordings from your Zoom account(s) to your OneDrive account, you must first authorize the application to access and integrate with your OneDrive account by clicking the Authorize button.

Location of the Authorize button. A red arrow is pointing at the Authorize button.
 

Transfer Recordings

To transfer individual recordings, click the Transfer Recordings option on the menu bar or select the Search & Transfer Existing Recordings button.

Location of the Transfer Recordings link on the navigation bar. A red arrow is pointing at the Transfer Recordings button/link.

From the the Search Zoom Recordings page, follow the steps below:

  1. Select the Zoom account (almost all accounts will have one option).

  2. Select the recording start date (ideally, before the oldest recording).

  3. Select the recording end (today for the most recent recordings).

  4. Click the View Zoom Recordings button.

Locations of the options for Zoom Account, Recording Start Date, Recording End Date, and the View Zoom Recordings button. There is 4 red circles to the right of the respective steps with the numbers 1-4.

The Zoom Transfer Tool will find your Zoom cloud recordings and list them. Select (or deselect) the recordings that you would like transferred to OneDrive. Click Request Cloud Transfer.

Example of selecting specific Zoom cloud recordings. A red Arrow is pointing to the checkmark box to select the recoding.

You will then be sent the Transfer Log screen where you can review the recordings that will be transferred. If you wish to cancel the request, click the Cancel button under the Transfer Status column.

Location of the Cancel button.

The listed requests will be completed within 24 hours. We do not recommend deleting your Zoom cloud recordings until that process is complete and you have verified the files are on your OneDrive. Please see the Zoom Transfer Tool – Review Recordings in OneDrive page for more information on how to access your copied Zoom recordings.

 

Automate Zoom Transfers

The Zoom Transfer tool can automate the transfer of future recordings. Once the Automate Zoom Transfers option is enabled on a Zoom account, the Zoom Transfer Tool will transfer new Zoom cloud recordings to your OneDrive account as soon as they are processed and available on the Zoom cloud.

Once Automate Zoom Transfers is enabled, you will not need to return to the tool to manually transfer files unless a transfer fails. This will also ensure that you will have backups of any cloud recordings ahead of any future cloud storage space recovery performed by OpenEd.

The option to toggle Automate Zoom Transfers on can be located by clicking Automate Transfers in the navigation menu.

Location of the Automate Transfers link on the navigation menu. A red arrow is pointing to the option.

Automated Transfer requests are processed within 24 hours. An email confirmation will be sent when the copy process is complete. Please note that recordings are not removed from Zoom cloud as part of the transfer.

To enable:

  1. Click and enable the toggle beside the Zoom email address.

  2. Click the Save Automations button.

Example of how to enable automated Zoom transfers. A red circle with the number 1 is to the right of Zoom email address and a 2 in a red circle is to the right of the save automations.

You may return at any time to disable Automated Transfers.

 

Transfer Log

The Transfer Transaction Log allows you to review all active and completed transfer requests. Any recent requests will be displayed below the filter options.

You can filter between specific meeting/recording dates or between transfer dates, as well as by the Transfer Request Status.

Example of the available filter options in for the Transfer Log.

Note: Failed transfer requests will automatically retry only once within the following 24 hours. If the request fails a second time, the user may manually download the files from Zoom. Links to download any failed files from Zoom will appear in the error notification email. If you require any assistance, please contact CourseLink Support.

 

Deauthorize Application

If you have previously authorized the Zoom Transfer Tool to access your OneDrive account, you may choose to revoke this applications access to your OneDrive account, preventing further access. Deauthorizing the application will:

  • Prevent any pending requests from being transferred

  • Prevent any requests for future recordings to be transferred

  • Disable the option to Automate Transfers

  • Maintain access to the Transfer Logs of previous requests

If you deauthorize this application, you may reauthorize at any time.

Tutorial Videos



Need More Help?

If you're still having trouble, please contact the CourseLink Support team for assistance.